Terms & Conditions

Please read the terms and conditions ("Terms and Conditions") set out below carefully before ordering any Goods or Services from this Website. By ordering any Goods or Services from this Website, by phone, or by our mobile applications you agree to be bound by these Terms and Conditions.

Section 1: Introduction We are Bottle Runners, a brand of http://www.bottlerunners.ca unless otherwise stated.

Section 2: Definitions

2.1. "Agreement" is a reference to these Terms and Conditions, the Privacy Policy, any order form and payment instructions provided to you;
2.2. "Privacy Policy" means the policy displayed on our website that details how we collect and store your data;
2.3. "you", "your" and "yours" are references to you the person accessing this Website and ordering any Goods or Services from the Website or any other channel provided by Bottle Runners;
2.4. "we", "us", "our", and "bottle runners" are references to the Company;
2.5. "Goods" is a reference to any goods which we may offer for sale from our website from time to time;
2.6. "Service" or "Services" is a reference to any service which we may supply and that you may request via our website.
2.7. "Participating Runners" is a third party, which has agreed to co-operate with the Company to prepare and/or deliver the Goods or Services.
2.8. "Alcohol Delivery" is a reference to a delivery service, which are provided by our Participating Runners for which our Participating Runners take full responsibility; and
2.9. "Website" is a reference to our Website http://www.bottlerunners.ca or our mobile applications on which we offer our Goods or Services.

Section 3: Ordering

3.1. Any contract for the supply of Alcohol Delivery from this Website is between you and the Participating Runner; for the supply of Goods or Services from this Website any contact is between you and the bottle runners App. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your credit or debit card and that you have sufficient funds to make the payment.

3.2. Alcohol Delivery, purchased from this Website is intended for your use only and you warrant that any Goods purchased by you are not for resale and that you are acting as principal only and not as agent for another party when receiving the Services.

3.3. Please note that our Goods are suitable for adults 19 years and older.
3.4. When ordering from this Website you may be required to provide an e-mail address and password. You must ensure that you keep the combination of these details secure and do not provide this information to a third party.
3.5. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
3.6. Any order that you place with us is subject to product availability, delivery capacity, and acceptance by us and the Participating Runner. When you place your order online, we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. You must inform us immediately if any details are incorrect. The fact that you receive an automatic confirmation does not necessarily mean that either we or the Participating Runner will be able to fill your order. Once we have sent the confirmation email, we will check availability and delivery capacity.
3.7. If the ordered Alcohol Delivery and delivery capacity are available, the Participating Runner will accept the contract and confirm it to the bottle runners App. If the details of the order are correct, the contract for the Alcohol Delivery will be confirmed by text message (SMS).
3.8. In the case that Goods offered by bottle runners App were ordered, bottle runners App will confirm availability together with or separately from Alcohol Delivery.
3.9. The confirmation message will specify delivery details including the approximate delivery time specified by the Participating Runner and confirm the price of the Alcohol Delivery service.
3.10. If the Alcohol Delivery and/or goods are not available, we will also let you know by text message (SMS) or phone call.

Section 4: Prices and Payment

4.1. Any contract for the supply of Alcohol Delivery from this Website is between you and the Participating Runners; for the supply of Goods or Services from this Website any contact is between you and the bottle runners App. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your credit or debit card and that you have sufficient funds to make the payment.
4.2. All prices listed on the Website are correct at the time of publication and have been input as received by Bottle Runners. We also reserve the right to alter the Goods or Services available for sale on the Website.
4.3. All prices listed on the Website for Alcohol Delivery by Bottle Runners reflect the price at the time of listing.
4.4. All prices for delivery by bottle runners or a third-party provider assigned by bottle runners listed on the Website are correct at the time of publication, however, we reserve the right to alter these in the future
4.5. The total price for Alcohol Delivery will be displayed on the Website when you place your order. Full payment must be made for all Goods despatched and Services provided. Payment must be made in cash or, if available on the website, by online payment, e.g., credit or debit card.
4.6. If you choose online payment, you must pay for your order before it is delivered. To ensure that shopping online is secure, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct security checks to confirm it is you placing the order.
4.7. The prices reflected on the website/mobile application/email are determined solely by Bottle Runners and informed to the bottle runners App at the time of listing or afterward. Any change in the prices of the menu at the time of placing an order is at the sole discretion of Bottle Runners.
4.8. The prices reflected on the website/mobile application are determined solely by bottle runners at the time of listing. Any change in the prices of the menu at the time of placing an order is at the sole discretion of bottle runners.
4.9. The transaction of sale of alcohol or goods between Participating Runner and the customer, and accordingly, bottle runners is not liable to charge or deposit any taxes applicable on such transaction
4.10. The final tax invoice will be issued by bottle runners and delivered to the customer along with the order
4.11. The prices reflected on the website/mobile application are determined solely by the bottle runners and informed to the bottle runners App at the time of listing. Any change in the prices of the menu at the time of placing an order is at the sole discretion of the bottle runners.
4.12. The transaction of sale of Alcohol is between Participating Runners and the customer, and accordingly, the bottle runners App is not liable to charge or deposit any taxes applicable on such transaction.

Section 5: Delivery

5.1. Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address designated by you at the time of ordering.
5.2. If delivery is done by the Participating Runner, it is the Participating Runners’ sole responsibility to provide Alcohol Delivery promptly.
5.3. All orders are delivered by a reputable courier. We and the Participating Runner will make every effort to deliver within the time stated, however, we will not be liable for any loss caused to you by ordering late. If the Goods are not delivered within the estimated delivery time quoted by us, please contact the Participating Runner. You may also contact us by telephone or email, and we will try to ensure that you receive your order as quickly as possible.
5.4. In case of a late delivery, the delivery charge will neither be voided nor refunded by bottle runners.
5.5. All risks in the Goods and the Alcohol Delivery shall pass to you upon delivery.
5.6. If you fail to accept delivery of Alcohol at the time it is ready for delivery, or we are unable to deliver at the nominated time due to your failure to provide appropriate instructions or authorizations, then such goods shall be deemed to have been delivered to you and all risk and responsibility about such goods shall pass to you. Any storage, insurance, and other costs which we incur because of the inability to deliver shall be your responsibility and you shall indemnify us in full for such costs.
5.7. You must ensure that at the time of Alcohol Delivery of Goods adequate arrangements, including access where necessary, are in place for the safe delivery of such goods. We cannot be held liable for any damage, cost, or expense incurred to such goods or premises where this arises as a result of a failure to provide adequate access or arrangements for delivery.
5.8. Participating Runners who will prepare your order, aim

5.8.1. to deliver the product to you at the place of delivery requested by you in your order;
5.8.2. to deliver within the time confirmed by Participating Runner;
5.8.3. to inform you if they expect that they are unable to meet the estimated delivery time.
5.9. Participating Runners and we shall not be liable to you for any losses, liabilities, costs, damages, charges, or expenses arising out of late delivery;
5.10. Please note that it might not be possible for Participating Runners to deliver to some locations. If this is the case, our Participating Runners or we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.

6: Cancellation
6.1. You must notify the Participating Runner immediately if you decide to cancel your order, preferably by phone, and quote your order number. If the Participating Runner accepts your cancellation, no cancellation fee applies. If the Runner refuses cancellation, e.g. because the delivery personnel has already been dispatched, it may not be canceled. We will not be able to refund any order, which has been already dispatched.
6.2. We may cancel a contract if the product is not available for any reason. We will notify you if this is the case and return any payment that you have made;
6.3. If the cancellation was made in time and once the Participating Runner has accepted your cancellation, we will refund or re-credit your debit or credit card with the full amount within 14 days.
6.4. In the unlikely event that the Participating Runner delivers a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item. If the Participating Runner can only do a partial delivery (a few items might be not available), the Runner should inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund. We are not responsible for wrong or partial delivery. The issue must be settled directly with the Participating Runner.

Section 7: Information

7.1. Where we have requested information from you to provide Alcohol Delivery, Goods, or Services you agree to provide us with accurate and complete information.
7.2. You authorize us to use, store or otherwise process your personal information to provide the Alcohol Delivery to you.
7.3. You are entitled to request a copy of the personal information we hold on you. Please contact us if you wish to request this information.

Section 8: Linked Sites There may be several links on our Website to third-party Websites which we believe may be of interest to you. We do not represent the quality of the Goods or Services provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third-party Websites or the Services or Goods that they may provide to you.

Section 9: Complaints We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be addressed to [email protected].

Section 10: Limitation of Liability

10.1. Great care has been taken to ensure that the information available on this Website is correct and error-free. We apologize for any errors or omissions that may have occurred. We cannot warrant that use of the Website will be error-free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available is free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
10.2. By accepting these terms of use you agree to relieve us from any liability whatsoever arising from your use of information from any third party, your use of any third-party website, or your consumption of alcohol from a Participating Runner
10.3. We disclaim all liability to you for the supply of the Alcohol Delivery to the fullest extent permissible under applicable law. This does not affect your statutory rights as a consumer. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant Goods or Services. We cannot accept any liability for any loss, damage, or expense, including any direct or indirect loss such as loss of profits to you. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.
10.4. We do not accept any liability for any delays, failures, errors, omissions, or loss of transmitted information, viruses, other contamination, or destructive properties transmitted to you or your computer system via our website.
10.5. We shall not be held liable for any failure or delay in performing Services or delivering Goods where such failure arises as a result of any act or omission, which is outside our reasonable control such as all overwhelming and unpreventable events caused directly and exclusively by forces of nature that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to: war, riot, civil commotion; compliance with any law or governmental order, rule, regulation or direction and acts of third parties.
10.6. If we have contracted to provide identical or similar orders to more than one Customer and are prevented from fully meeting our obligations to you because of an Event of Force Majeure, we may decide at our absolute discretion which orders we will fill and to what extent.
10.7. The products sold by us are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss or damage to property, and/or loss from claims of third parties arising out of the use of the Website or for any products or services purchased from us.
10.8. We have taken all reasonable steps to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.
10.9. In the event bottle runners have a reasonable belief that there exists an abuse of vouchers and/or discount codes or in suspected instances of fraud, bottle runners may cause the shopper (or customer) to be blocked immediately and reserves the right to refuse future service. Additionally, should there exist an abuse of vouchers or discount codes, bottle runners reserve the right to seek compensation from any violators.
10.10.?Offers are subject to bottle runners' discretion and may be withdrawn at any time and without notice.

Section 11: General

11.1. All prices are in Canadian dollars.
11.2. We may subcontract any part or parts of the Services or Goods that we provide to you from time to time and we may assign or novate any part or parts of our rights under these Terms and Conditions without your consent or any requirement to notify you.
11.3. We may alter or vary the Terms and Conditions at any time without notice to you.
11.4. Payment must be made either at the time of ordering the Alcohol Delivery from us by credit card or at the time of delivery by cash. Failure to pay on time will result in the cancellation of your order.
11.5. Do not use or launch any automated system or program in connection with our website or its online ordering functionality;
11.6. Do not collect or harvest any personally identifiable information from the website, use communication systems provided by the website for any commercial solicitation purposes, solicit for any reason whatsoever any users of the website concerning their submissions to the website, or publish or distribute any vouchers or codes in connection with the website, or scrape or hack the website.
11.7. The Terms and Conditions together with the Privacy Policy, any order form, and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms and Conditions and any other term or provision on the Website, these Terms and Conditions shall prevail.
11.8. If any term or condition of our Agreement shall be deemed invalid, illegal, or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.
11.9. These Terms and Conditions and our Agreement shall be governed by and construed by the laws of India. The parties hereto submit to the exclusive jurisdiction of the courts of India.
11.10. No delay or failure on our part to enforce our rights or remedies under the Agreement shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.
11.11. These Terms and Conditions and a Contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed by Canadian Laws. Both we and you hereby submit to the non-exclusive jurisdiction of the Canadian Courts. All dealings, correspondence, and contacts between us shall be made or conducted in the English language.